“We want to create a culture of feedback.”
I hear this constantly from my clients and other leaders; however, I’m never certain that “culture of feedback” means the same thing to those who say it as it does to me or possibly to you. It seems worth our time to explore what a true culture of feedback could be.
Sometimes it’s easiest to achieve clarity about what something is by being clear about what it is not, so let’s start there.
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