About the book

Many of our beliefs and ideas about feedback are incorrect and counterproductive and have been long distorted by our experiences. Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how you can recognize—and minimize—the negative physical and emotional responses that erode trust and shut down communication. They offer a new and more ambitious definition of feedback, introducing ways to make feedback focused, fair, and frequent. You’ll find valuable exercises and strategies along with real-world examples so you can put these ideas into action and join in the movement to fix feedback, once and for all.

About the authors

M. Tamra Chandler is the founder and CEO of PeopleFirm LLC, one of Forbes Magazine’s 2018 “America’s Best Management Consulting Firms.” She is a nationally recognized thought leader, author, and speaker.  Tamra has spent most of her 30-year career developing new and effective ways for people and their organizations to perform at their peak. In 2016, she wrote the acclaimed book How Performance Management is Killing Performance – and What to Do About It.  Her second book, Feedback (and Other Dirty Words): Why We Fear It, How to Fix It will be published in June 2019. 

Laura Dowling Grealish is a lead consultant at PeopleFirm known for her passion and conviction to optimize human potential by bringing the human back into the workplace. Laura has more than 20 years of experience working with leaders and teams to enhance performance and connection at the individual and group levels.

Praise for Feedback (and Other Dirty Words)

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